What Information We Hold and Why
We collect the information you provide when you register — your name, contact details, and account credentials. When you make a deposit or withdrawal using JazzCash, Easypaisa, or Raast, we log the transaction reference, amount, and wallet identifier linked to your account. This record is necessary
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to process payments, resolve disputes, and keep your account history accurate. We also collect device and session data when you access the platform from your mobile — browser type, IP address, and session timestamps. This helps us detect unusual login attempts and protect your account from
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unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is limited to what those services need to complete your transaction. Retention periods depend on the type of data: account identity records are kept for
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as long as your account remains active and for a period after closure as required by applicable law. Payment transaction logs follow a similar retention schedule. If you request deletion, we will action it where no legal obligation requires us to retain the record. Availability of
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certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.